The Resource The quality library : a guide to staff-driven improvement, better efficiency, and happier customers, Sara Laughlin and Ray W. Wilson

The quality library : a guide to staff-driven improvement, better efficiency, and happier customers, Sara Laughlin and Ray W. Wilson

Label
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers
Title
The quality library
Title remainder
a guide to staff-driven improvement, better efficiency, and happier customers
Statement of responsibility
Sara Laughlin and Ray W. Wilson
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorDate
1949-
http://library.link/vocab/creatorName
Laughlin, Sara
Illustrations
illustrations
Index
index present
LC call number
Z678
LC item number
.L345 2008
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Wilson, Ray W
http://library.link/vocab/subjectName
  • Library administration
  • Total quality management
  • Library planning
  • Customer services
Label
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers, Sara Laughlin and Ray W. Wilson
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. 137-139) and index
Dimensions
28 cm.
Extent
xiv, 144 p.
Isbn
9780838909522
Isbn Type
(alk. paper)
Lccn
2007030710
Other physical details
ill.
System control number
  • 3029413-01okla_normanlaw
  • (SIRSI)3029413
  • (Sirsi) o157023432
  • (OCoLC)157023432
Label
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers, Sara Laughlin and Ray W. Wilson
Publication
Bibliography note
Includes bibliographical references (p. 137-139) and index
Dimensions
28 cm.
Extent
xiv, 144 p.
Isbn
9780838909522
Isbn Type
(alk. paper)
Lccn
2007030710
Other physical details
ill.
System control number
  • 3029413-01okla_normanlaw
  • (SIRSI)3029413
  • (Sirsi) o157023432
  • (OCoLC)157023432

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