The Resource Service level agreements : measuring cost and quality in service relationships, Andrew Hiles

Service level agreements : measuring cost and quality in service relationships, Andrew Hiles

Label
Service level agreements : measuring cost and quality in service relationships
Title
Service level agreements
Title remainder
measuring cost and quality in service relationships
Statement of responsibility
Andrew Hiles
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Hiles, Andrew
Illustrations
illustrations
Index
index present
LC call number
HF5415.53
LC item number
.H55 1993
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Service-level agreements
  • Total quality management
  • Service industries
  • Service industries
Label
Service level agreements : measuring cost and quality in service relationships, Andrew Hiles
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. [123]-124) and index
Dimensions
26 cm.
Edition
1st ed.
Extent
126 p.
Isbn
9780412542404
Isbn Type
(acid-free paper)
Lccn
93018878
Note
bkr
Other physical details
ill.
System control number
  • 1135661-01okla_normanlaw
  • (SIRSI)1135661
  • (Sirsi) o27974501
  • (OCoLC)27974501
Label
Service level agreements : measuring cost and quality in service relationships, Andrew Hiles
Publication
Bibliography note
Includes bibliographical references (p. [123]-124) and index
Dimensions
26 cm.
Edition
1st ed.
Extent
126 p.
Isbn
9780412542404
Isbn Type
(acid-free paper)
Lccn
93018878
Note
bkr
Other physical details
ill.
System control number
  • 1135661-01okla_normanlaw
  • (SIRSI)1135661
  • (Sirsi) o27974501
  • (OCoLC)27974501

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