The Resource Managing reputation in the banking industry : theory and practice, Stefano DellAtti, Annarita Trotta, editors

Managing reputation in the banking industry : theory and practice, Stefano DellAtti, Annarita Trotta, editors

Label
Managing reputation in the banking industry : theory and practice
Title
Managing reputation in the banking industry
Title remainder
theory and practice
Statement of responsibility
Stefano DellAtti, Annarita Trotta, editors
Contributor
Editor
Subject
Genre
Language
eng
Summary
The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management
Cataloging source
IDEBK
Dewey number
332.1068
Index
no index present
LC call number
HG1615
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Dell'Atti, Stefano
  • Trotta, Annarita
http://library.link/vocab/subjectName
  • Banks and banking
  • Bank management
  • Corporate image
  • BUSINESS & ECONOMICS
  • Bank management
  • Banks and banking
  • Corporate image
  • Finance
  • Finance, general
  • Organizational Studies, Economic Sociology
  • Business Ethics
  • Accounting/Auditing
  • Sociology: work & labour
  • Business ethics & social responsibility
  • Finance & accounting
  • Finance
Label
Managing reputation in the banking industry : theory and practice, Stefano DellAtti, Annarita Trotta, editors
Link
https://ezproxy.lib.ou.edu/login?url=http://link.springer.com/10.1007/978-3-319-28256-5
Instantiates
Publication
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Frontmatter. -- Part I: Theoretical Foundations. -- Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. -- Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships -- Part II: Learning From Case Studies -- Chapter 3: The Libor Case And Focus On Barclays -- Chapter 4: The Case Study Of Goldman Sachs -- Chapter 5: The Case Study Of Lehman Brothers -- Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders' Perceptions Into Business Planning And Strategies -- Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation -- Part III: From Experience To Knowledge -- Chapter 8: Managing Reputation: Reflections And Operational Suggestions
Dimensions
unknown
Extent
1 online resource
Form of item
online
Isbn
9783319282565
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Note
SpringerLink
Other control number
10.1007/978-3-319-28256-5
Specific material designation
remote
System control number
  • (OCoLC)947083431
  • (OCoLC)ocn947083431
Label
Managing reputation in the banking industry : theory and practice, Stefano DellAtti, Annarita Trotta, editors
Link
https://ezproxy.lib.ou.edu/login?url=http://link.springer.com/10.1007/978-3-319-28256-5
Publication
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Frontmatter. -- Part I: Theoretical Foundations. -- Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. -- Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships -- Part II: Learning From Case Studies -- Chapter 3: The Libor Case And Focus On Barclays -- Chapter 4: The Case Study Of Goldman Sachs -- Chapter 5: The Case Study Of Lehman Brothers -- Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders' Perceptions Into Business Planning And Strategies -- Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation -- Part III: From Experience To Knowledge -- Chapter 8: Managing Reputation: Reflections And Operational Suggestions
Dimensions
unknown
Extent
1 online resource
Form of item
online
Isbn
9783319282565
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Note
SpringerLink
Other control number
10.1007/978-3-319-28256-5
Specific material designation
remote
System control number
  • (OCoLC)947083431
  • (OCoLC)ocn947083431

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