The Resource Interim Report on Airline Customer Service Commitment, (electronic resource)

Interim Report on Airline Customer Service Commitment, (electronic resource)

Label
Interim Report on Airline Customer Service Commitment
Title
Interim Report on Airline Customer Service Commitment
Contributor
Subject
Language
eng
Summary
The Office of Inspector General of the U.S. Department of Transportation presents the full text of "Interim Report on Airline Customer Service Commitment," published June 2000. The report discusses customer service improvements among the airline industry in such areas as fare, delays and cancellations, ticket refunds, baggage delivery, bumped passengers, and customer complaints
Cataloging source
N@F
Dewey number
  • 025.174
  • 011.53
  • 658.812
  • 387.7
Government publication
federal national government publication
Index
no index present
Literary form
non fiction
Nature of contents
standards specifications
http://library.link/vocab/relatedWorkOrContributorName
United States
http://library.link/vocab/subjectName
  • United States. Dept. of Transportation. Office of Inspector General
  • Air travel
  • Customer services
  • Government publications
  • Customer services
  • Airlines
Label
Interim Report on Airline Customer Service Commitment, (electronic resource)
Link
http://purl.access.gpo.gov/GPO/LPS18954
Instantiates
Publication
Note
  • Title from title screen
  • "June 27, 2000."
Form of item
electronic
System control number
  • 1913718-01okla_normanlaw
  • (SIRSI)1913718
  • (Sirsi) o47137645
  • (GPO)99094476
  • (OCoLC)47137645
System details
  • System requirements: Adobe Acrobat Reader
  • Mode of access : Internet from the web site. Address as of 5/06/02: http://www.oig.dot.gov/show%5Fpdf.php?id=48; current access is available via PURL
Label
Interim Report on Airline Customer Service Commitment, (electronic resource)
Link
http://purl.access.gpo.gov/GPO/LPS18954
Publication
Note
  • Title from title screen
  • "June 27, 2000."
Form of item
electronic
System control number
  • 1913718-01okla_normanlaw
  • (SIRSI)1913718
  • (Sirsi) o47137645
  • (GPO)99094476
  • (OCoLC)47137645
System details
  • System requirements: Adobe Acrobat Reader
  • Mode of access : Internet from the web site. Address as of 5/06/02: http://www.oig.dot.gov/show%5Fpdf.php?id=48; current access is available via PURL

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