The Resource Designing personalized user experiences in eCommerce, edited by Clare-Marie Karat, Jan O. Blom and John Karat, (electronic resource)

Designing personalized user experiences in eCommerce, edited by Clare-Marie Karat, Jan O. Blom and John Karat, (electronic resource)

Label
Designing personalized user experiences in eCommerce
Title
Designing personalized user experiences in eCommerce
Statement of responsibility
edited by Clare-Marie Karat, Jan O. Blom and John Karat
Contributor
Subject
Genre
Language
eng
Summary
How do you design personalized user experiences that delight and provide value to the customers of an eCommerce site? Personalization does not guarantee high quality user experience: a personalized user experience has the best chance of success if it is developed using a set of best practices in HCI. In this book 35 experts from academia, industry and government focus on issues in the design of personalized web sites. The topics range from the design and evaluation of user interfaces and tools to information architecture and computer programming related to commercial web sites. The book covers four main areas: -Theoretical, Conceptual, and Architectural Frameworks of Personalization, -Research on the Design and Evaluation of Personalized User Experiences in Different Domains, -Approaches to personalization Through Recommender Systems, -Lessons Learned and Future Research Questions. This book will be a valuable tool in helping the reader to understand the range of factors to take into consideration in designing and building a personalized user experience. The authors of each of the chapters identify possibilities and alert the reader to issues that can be addressed in the beginning of a project by taking a 'big picture' view of designing personalized user interfaces. For anyone working or studying in the field of HCI, information architecture or eCommerce, this book will provide a solid foundation of knowledge and prepare for the challenges ahead
Member of
Cataloging source
N$T
Dewey number
005.1
Illustrations
illustrations
Index
no index present
LC call number
QA76.9.H85
LC item number
D483 2004eb
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Karat, Clare-Marie
  • Blom, Jan O
  • Karat, John
Series statement
Human-computer interaction series
Series volume
v. 5
http://library.link/vocab/subjectName
  • Human-computer interaction
  • Electronic commerce
  • Computer Science
  • Processor Architectures
  • Special Purpose and Application-Based Systems
  • User Interfaces and Human Computer Interaction
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • Electronic commerce
  • Human-computer interaction
Label
Designing personalized user experiences in eCommerce, edited by Clare-Marie Karat, Jan O. Blom and John Karat, (electronic resource)
Link
http://dx.doi.org/10.1007/1-4020-2148-8
Instantiates
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
1: Introduction and Overview -- 2: Theoretical, Conceptual and Architectural Frameworks of Personalization -- Personalizing Interaction. Towards Psychological Customization of Information for Individuals and Some Groups. Personalization and Trust. "I Didn't Buy it for Myself". An Information Architecture Perspective on Personalization. E-Commerce Personalization and Real-Time Site Monitoring. 3: Research on the Design and Evaluation of Personalized User Experiences in Different Domains -- Personalized Electronic Banking Services -- Personalized Ubiquitous Commerce. Self-Service, Personalization and Electronic Government. Creating an E-Commerce Environment where Consumers are Willing to Share Personal Information -- Buyer Behavior in Personalized Shopping Environments. 4: Approaches to Personalization through Recommender Systems -- Supporting Travel Decision Making through Personalized Recommendation. Improving Collaborative Recommender Systems by Means of User Profiles. Personalized Presentation of Policies and Processes. Recommending as Personalized Teaching. 5: Lessons Learned and Future Research Questions. Impacts of User Privacy Preferences on Personalized Systems -- Challenges for User-Centric Personalization Research
Dimensions
unknown
Extent
1 online resource (xii, 348 pages)
File format
unknown
Form of item
online
Isbn
9781402021480
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations.
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
  • (OCoLC)55502364
  • (OCoLC)ocm55502364
Label
Designing personalized user experiences in eCommerce, edited by Clare-Marie Karat, Jan O. Blom and John Karat, (electronic resource)
Link
http://dx.doi.org/10.1007/1-4020-2148-8
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
1: Introduction and Overview -- 2: Theoretical, Conceptual and Architectural Frameworks of Personalization -- Personalizing Interaction. Towards Psychological Customization of Information for Individuals and Some Groups. Personalization and Trust. "I Didn't Buy it for Myself". An Information Architecture Perspective on Personalization. E-Commerce Personalization and Real-Time Site Monitoring. 3: Research on the Design and Evaluation of Personalized User Experiences in Different Domains -- Personalized Electronic Banking Services -- Personalized Ubiquitous Commerce. Self-Service, Personalization and Electronic Government. Creating an E-Commerce Environment where Consumers are Willing to Share Personal Information -- Buyer Behavior in Personalized Shopping Environments. 4: Approaches to Personalization through Recommender Systems -- Supporting Travel Decision Making through Personalized Recommendation. Improving Collaborative Recommender Systems by Means of User Profiles. Personalized Presentation of Policies and Processes. Recommending as Personalized Teaching. 5: Lessons Learned and Future Research Questions. Impacts of User Privacy Preferences on Personalized Systems -- Challenges for User-Centric Personalization Research
Dimensions
unknown
Extent
1 online resource (xii, 348 pages)
File format
unknown
Form of item
online
Isbn
9781402021480
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations.
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
  • (OCoLC)55502364
  • (OCoLC)ocm55502364

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