The Resource Crash course in dealing with difficult library customers, Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle

Crash course in dealing with difficult library customers, Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle

Label
Crash course in dealing with difficult library customers
Title
Crash course in dealing with difficult library customers
Statement of responsibility
Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle
Creator
Contributor
Subject
Language
eng
Summary
"Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"--
Member of
Assigning source
Provided by publisher
Cataloging source
DLC
http://library.link/vocab/creatorDate
1950-
http://library.link/vocab/creatorName
Mosley, Shelley
Index
index present
LC call number
Z711
LC item number
.M67 2014
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Tucker, Dennis C
  • Van Winkle, Sandra
Series statement
Crash course series
http://library.link/vocab/subjectName
  • Public services (Libraries)
  • Library users
  • Libraries
  • Libraries
  • Conflict management
Label
Crash course in dealing with difficult library customers, Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references (pages 163-166) and index
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Dimensions
28 cm
Extent
xii, 173 pages
Isbn
9781610692830
Isbn Type
(pbk.)
Lccn
2013034584
Media category
unmediated
Media MARC source
rdamedia
System control number
  • 4244188-01okla_normanlaw
  • (SIRSI)4244188
  • (Sirsi) o856053790
  • (OCoLC)856053790
Label
Crash course in dealing with difficult library customers, Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle
Publication
Copyright
Bibliography note
Includes bibliographical references (pages 163-166) and index
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Dimensions
28 cm
Extent
xii, 173 pages
Isbn
9781610692830
Isbn Type
(pbk.)
Lccn
2013034584
Media category
unmediated
Media MARC source
rdamedia
System control number
  • 4244188-01okla_normanlaw
  • (SIRSI)4244188
  • (Sirsi) o856053790
  • (OCoLC)856053790

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