The Resource Coping with difficult people workbook : facilitator reproducible guided self-exploration activities, Ester A. Leutenberg & John J. Liptak ; illustrated by Amy L. Brodsky

Coping with difficult people workbook : facilitator reproducible guided self-exploration activities, Ester A. Leutenberg & John J. Liptak ; illustrated by Amy L. Brodsky

Label
Coping with difficult people workbook : facilitator reproducible guided self-exploration activities
Title
Coping with difficult people workbook
Title remainder
facilitator reproducible guided self-exploration activities
Statement of responsibility
Ester A. Leutenberg & John J. Liptak ; illustrated by Amy L. Brodsky
Creator
Contributor
Author
Illustrator
Subject
Genre
Language
eng
Summary
Difficult people are everywhere. Difficult people are those who frustrate us to no end. (In fact, others may view each of us as a difficult person.) We encounter difficult people at home, in the workplace, school, grocery market, anywhere. Often how much they affect us depends on our self-esteem, ability to recognize “hot buttons” and effectiveness of communication skills. Because participants will encounter difficult people in all aspects of their lives, it is important for them to learn a way of dealing with them. In this book, Coping with Difficult People Workbook, we teach a specific model that participants can use to build positive relationships with difficult people. The Coping with Difficult People Workbook contains assessments and guided self-exploration activities that can be used with a variety of populations to help participants learn to cope more effectively with difficult people. Each chapter of this workbook begins with an annotated table of contents with notes and examples for the facilitator. Each chapter contains two primary elements: 1) A set of assessments to help participants gather information about themselves in a focused situation, and, 2) a set of guided self-exploration activities to help participants process information and learn effective ways of coping with the difficult people they encounter. Activities are divided into four chapters to help you identify and select assessments easily and quickly. Chapter 1: Types of Difficult People – This chapter helps participants identify and learn about the various types of difficult people they may encounter. Chapter 2: Communicating with Difficult People – This chapter helps participants learn their strengths in communicating, and learn more effective ways of communicating with difficult people in their lives. Chapter 3: Coping Skills – This chapter helps participants explore how well they are coping with difficult people, and learn some alternative techniques for ways to cope. Chapter 4: Assertive Confrontation Style – This chapter helps participants explore their style in confronting difficult people, and learn effective confrontational tools and techniques. All of the guided activities are fully reproducible for use with your clients/participants
Cataloging source
VaAlASP
http://library.link/vocab/creatorName
Leutenberg, Ester A
Illustrations
illustrations
Index
no index present
Language note
In English
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
  • Liptak, John J.
  • Brodsky, Amy L.
http://library.link/vocab/subjectName
  • Interpersonal relations
  • Interpersonal conflict
  • Self-help techniques
Label
Coping with difficult people workbook : facilitator reproducible guided self-exploration activities, Ester A. Leutenberg & John J. Liptak ; illustrated by Amy L. Brodsky
Link
http://www.aspresolver.com/aspresolver.asp?CTV4;3404556
Instantiates
Publication
Copyright
Note
Title from resource description page (viewed October 05, 2017)
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Types of Difficult People Scale -- Communicating with Difficult People Scale -- Coping Skills Scale -- Assertive Confrontation Style Scale
Dimensions
unknown
Extent
1 online resource (92 pages)
Form of item
online
Media category
  • computer
  • unmediated
Media MARC source
  • rdamedia
  • rdamedia
Media type code
  • c
  • n
Other physical details
illustrations
Reformatting quality
access
Specific material designation
remote
System control number
  • (OCoLC)1022755097
  • (VaAlASP)ASP3404556/ctv4
Label
Coping with difficult people workbook : facilitator reproducible guided self-exploration activities, Ester A. Leutenberg & John J. Liptak ; illustrated by Amy L. Brodsky
Link
http://www.aspresolver.com/aspresolver.asp?CTV4;3404556
Publication
Copyright
Note
Title from resource description page (viewed October 05, 2017)
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Types of Difficult People Scale -- Communicating with Difficult People Scale -- Coping Skills Scale -- Assertive Confrontation Style Scale
Dimensions
unknown
Extent
1 online resource (92 pages)
Form of item
online
Media category
  • computer
  • unmediated
Media MARC source
  • rdamedia
  • rdamedia
Media type code
  • c
  • n
Other physical details
illustrations
Reformatting quality
access
Specific material designation
remote
System control number
  • (OCoLC)1022755097
  • (VaAlASP)ASP3404556/ctv4

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