The Resource Business process transformation : the Process Tangram framework, Chitra Sharma

Business process transformation : the Process Tangram framework, Chitra Sharma

Label
Business process transformation : the Process Tangram framework
Title
Business process transformation
Title remainder
the Process Tangram framework
Statement of responsibility
Chitra Sharma
Creator
Author
Subject
Genre
Language
eng
Summary
This book presents a framework through transformation and explains how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven?tans? that hold it together. Based on practical experience and intensive research into existing material,?Process Tangram? is a simple yet powerful framework that proposes Process Transformation as a program. The seven?tans? are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors. With its segregation into tans and division into core elements, this framework makes it possible to use?pick and choose? to quickly and easily map an organization?s specific requirements. Change management and process modeling are covered in detail. In addition, the book approaches managed services as a model of service delivery, which it explores as a case of process transformation. This book will appeal to anyone engaged in business process transformation, be it business process management professionals, change managers, sponsors, program managers or line managers. The book starts with the basics, making it suitable even for students who want to make a career in business process management
Member of
Cataloging source
N$T
http://library.link/vocab/creatorName
Sharma, Chitra
Dewey number
658.4012
Index
no index present
LC call number
HD30.28
LC item number
.S52 2015eb
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Series statement
Management for professionals
http://library.link/vocab/subjectName
  • Business planning
  • Industrial management
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • Business planning
  • Industrial management
  • Business and Management
  • IT in Business
  • Business Strategy/Leadership
  • Information Systems Applications (incl. Internet)
Label
Business process transformation : the Process Tangram framework, Chitra Sharma
Link
https://ezproxy.lib.ou.edu/login?url=http://link.springer.com/10.1007/978-81-322-2349-8
Instantiates
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Chapter 1: Introduction.- Chapter 2: Transformation Program, Triggers, Goals, Tools & Techniques.- Chapter 3: Culture and Communication -- Chapter 4: Success Factors -- Chapter 5: Process Modeling.- Chapter 6: Change Management -- Chapter 7: Managed Services? A Case of process Transformation? -- Chapter 8: Recapitulation and Application of?The Process Tangram?
Dimensions
unknown
Extent
1 online resource.
File format
unknown
Form of item
online
Isbn
9788132223481
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
Note
SpringerLink
Other control number
10.1007/978-81-322-2349-8
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
  • (OCoLC)909772500
  • (OCoLC)ocn909772500
Label
Business process transformation : the Process Tangram framework, Chitra Sharma
Link
https://ezproxy.lib.ou.edu/login?url=http://link.springer.com/10.1007/978-81-322-2349-8
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Chapter 1: Introduction.- Chapter 2: Transformation Program, Triggers, Goals, Tools & Techniques.- Chapter 3: Culture and Communication -- Chapter 4: Success Factors -- Chapter 5: Process Modeling.- Chapter 6: Change Management -- Chapter 7: Managed Services? A Case of process Transformation? -- Chapter 8: Recapitulation and Application of?The Process Tangram?
Dimensions
unknown
Extent
1 online resource.
File format
unknown
Form of item
online
Isbn
9788132223481
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
Note
SpringerLink
Other control number
10.1007/978-81-322-2349-8
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
  • (OCoLC)909772500
  • (OCoLC)ocn909772500

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