The Resource Building a knowledge-driven organization, Robert H. Buckman

Building a knowledge-driven organization, Robert H. Buckman

Label
Building a knowledge-driven organization
Title
Building a knowledge-driven organization
Statement of responsibility
Robert H. Buckman
Creator
Subject
Genre
Language
eng
Summary
  • Annotation
  • Annotation
Cataloging source
N$T
http://library.link/vocab/creatorName
Buckman, Robert H
Dewey number
658.4038
Illustrations
illustrations
Index
index present
LC call number
HD30.2
LC item number
.B835 2004eb
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/subjectName
  • Knowledge management
  • Success in business
  • Organizational learning
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • Knowledge management
  • Organizational learning
  • Success in business
Summary expansion
This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from "hoarding" knowledge to "sharing" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to: Combat the biggest problem with implementing knowledge management--creating the culture that supports it Increase the speed of innovation globally across an organization Resolve technical problems quickly Make immediate, informed decisions to help solve customer issues Create new products based on customer input and demand
Label
Building a knowledge-driven organization, Robert H. Buckman
Link
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=100003
Instantiates
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references (pages 249-251) and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Terms of Use; Want to learn more?; Contents; Introduction: Pooling Your Organization's Knowledge; A Knowledge-Sharing Culture; Making the Change; Acknowledgments; Chapter 1 The Buckman Labs Journey: How We Broke Down Our Hierarchies and Built a Global Strategy Around Knowledge Sharing; Buckman Labs: A Quick Overview; A Short History of Our Journey; Operations of a New Form; Chapter 2 Technology Is the Easy Part: It's Culture Change That's Hard; Knowledge Management vs. Knowledge Sharing; Process Orientation and People Orientation; What Knowledge Sharing Can Do for You
  • Chapter 3 How to Start Leading a Knowledge-Driven CompanyMoving from Product-Driven to Knowledge-Driven; Culture and Work Flow; The End of Geography; Leadership in a Knowledge-Sharing Culture; Where Do You Stand?; Finding a Place to Start; Culture Change; Chapter 4 Knowledge-Sharing Bedrock: Building a Foundation of Trust; Employees Must Trust You; Creating Culture Change Around Your Values; Create a Living Document; Where Do You Stand?; The World Won't Wait; Chapter 5 Strip Management of Control over Information; A Whole World of Communication; Choosing a Mode
  • The Networked World of a Knowledge-Sharing CultureWhere Do You Stand?; What's Next?; Chapter 6 Build or Buy a Knowledge System: Custom-Made and Off-the-Shelf Solutions; The Basic Choice; This Race Really Is to the Swift; Picking a Product; Building a Network; Where Do You Stand?; Becoming a Knowledge-Driven Organization; Chapter 7 Turning the IT Department into Something New; Traditional IT Choices; Changing the IT Culture; Knowledge as a Resource; Beyond the Mainframe Mindset; Where Do You Stand?; Supporting Business Strategy; Chapter 8 Encourage the Flow of Knowledge
  • A New Model for a Networked OrganizationA Network People Will Use; A Network That Protects Your Interests; Where Do You Stand?; Breaking Down the Barriers to Communication; Chapter 9 Let Customers Be Your Guide; Inverting the Pyramid; Effective Engagement on the Front Line; Making It All Work; Where Do You Stand?; Becoming a Knowledge-Driven Organization; Chapter 10 Reward Associates for Sharing What They Know; Help People Build Their Own Networks; Building Rewards That Work; Where Do You Stand?; The Power of Reward; Chapter 11 Build Critical Mass in the Use of Your Knowledge System
  • Making the First Big JumpBringing the Whole Group on Board; Where Do You Stand?; Value for Time; Chapter 12 Strategies for Building Communities That Span the World; Harnessing the Power of Online Interaction; Basic Online Interaction: The Open Space Meeting; Implications for the Organization; Where Do You Stand?; Life with Community; Chapter 13 Create Virtual Teams; What Is a Team?; Collaboration Challenges; Teamwork at a Distance; Turning a Group into a Team; Where Do You Stand?; Building Virtual Teams-Virtually!; Chapter 14 New Products and Services Based on Knowledge
Dimensions
unknown
Extent
1 online resource (xx, 264 pages)
File format
unknown
Form of item
online
Isbn
9780071455008
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other control number
639785385073
Other physical details
illustrations
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
Stock number
7317BAED-FA53-4F1D-9CBC-0656AA36A80D
System control number
  • (OCoLC)61116154
  • (OCoLC)ocm61116154
Label
Building a knowledge-driven organization, Robert H. Buckman
Link
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=100003
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references (pages 249-251) and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Terms of Use; Want to learn more?; Contents; Introduction: Pooling Your Organization's Knowledge; A Knowledge-Sharing Culture; Making the Change; Acknowledgments; Chapter 1 The Buckman Labs Journey: How We Broke Down Our Hierarchies and Built a Global Strategy Around Knowledge Sharing; Buckman Labs: A Quick Overview; A Short History of Our Journey; Operations of a New Form; Chapter 2 Technology Is the Easy Part: It's Culture Change That's Hard; Knowledge Management vs. Knowledge Sharing; Process Orientation and People Orientation; What Knowledge Sharing Can Do for You
  • Chapter 3 How to Start Leading a Knowledge-Driven CompanyMoving from Product-Driven to Knowledge-Driven; Culture and Work Flow; The End of Geography; Leadership in a Knowledge-Sharing Culture; Where Do You Stand?; Finding a Place to Start; Culture Change; Chapter 4 Knowledge-Sharing Bedrock: Building a Foundation of Trust; Employees Must Trust You; Creating Culture Change Around Your Values; Create a Living Document; Where Do You Stand?; The World Won't Wait; Chapter 5 Strip Management of Control over Information; A Whole World of Communication; Choosing a Mode
  • The Networked World of a Knowledge-Sharing CultureWhere Do You Stand?; What's Next?; Chapter 6 Build or Buy a Knowledge System: Custom-Made and Off-the-Shelf Solutions; The Basic Choice; This Race Really Is to the Swift; Picking a Product; Building a Network; Where Do You Stand?; Becoming a Knowledge-Driven Organization; Chapter 7 Turning the IT Department into Something New; Traditional IT Choices; Changing the IT Culture; Knowledge as a Resource; Beyond the Mainframe Mindset; Where Do You Stand?; Supporting Business Strategy; Chapter 8 Encourage the Flow of Knowledge
  • A New Model for a Networked OrganizationA Network People Will Use; A Network That Protects Your Interests; Where Do You Stand?; Breaking Down the Barriers to Communication; Chapter 9 Let Customers Be Your Guide; Inverting the Pyramid; Effective Engagement on the Front Line; Making It All Work; Where Do You Stand?; Becoming a Knowledge-Driven Organization; Chapter 10 Reward Associates for Sharing What They Know; Help People Build Their Own Networks; Building Rewards That Work; Where Do You Stand?; The Power of Reward; Chapter 11 Build Critical Mass in the Use of Your Knowledge System
  • Making the First Big JumpBringing the Whole Group on Board; Where Do You Stand?; Value for Time; Chapter 12 Strategies for Building Communities That Span the World; Harnessing the Power of Online Interaction; Basic Online Interaction: The Open Space Meeting; Implications for the Organization; Where Do You Stand?; Life with Community; Chapter 13 Create Virtual Teams; What Is a Team?; Collaboration Challenges; Teamwork at a Distance; Turning a Group into a Team; Where Do You Stand?; Building Virtual Teams-Virtually!; Chapter 14 New Products and Services Based on Knowledge
Dimensions
unknown
Extent
1 online resource (xx, 264 pages)
File format
unknown
Form of item
online
Isbn
9780071455008
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other control number
639785385073
Other physical details
illustrations
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
Stock number
7317BAED-FA53-4F1D-9CBC-0656AA36A80D
System control number
  • (OCoLC)61116154
  • (OCoLC)ocm61116154

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